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Elements and Performance Criteria

  1. Evaluate improvement
  2. Determine job requirements
  3. Comply with work health and safety (WHS) requirements at all times
  4. Identify job requirements from specifications, job sheets or work instructions
  5. Identify areas for improvement and/or solve problems
  6. Use teamwork to process improvement tools to identify improvements and/or solve problems
  7. Implement and monitor improvement strategy
  8. Recommend further action in conjunction with work team, as required
  9. Monitor performance for change, utilising feedback data
  10. Recommend further action in conjunction with work team using SOPs, as required

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Improvement tools and methods include one (1) or more of the following:

flow charts

cause and effect diagrams

Pareto charts

histograms

run charts and graphs

control charts

scattergrams

Improvement strategies include one (1) or more of the following:

Plan, Do, Check, Act (PDCA) procedures

Six Sigma techniques

root cause analysis